As the COVID-19 pandemic has forced hotels to begin rethinking the way guests will experience and interact with their property, many lodging options have begun rethinking how to host travelers and staycationers safely—from check-in to check-out.
From contactless check-in and rest periods for each room between guests, to more creative solutions like “hiring” robot butlers in place of regular concierge services, here’s how hotels have begun adapting and re-imaging what amenities are still considered luxury by today’s unprecedented standards.
Pool season extensions (weather permitting)
In an effort to adapt to the new normal, Greg Henderson, owner of The Roxbury at Stratton Falls has created a new pool season extension that will see the outdoor space open into October, allowing guests to get extra time to enjoy the heated swimming pool and hot tub. Guests will also have the opportunity to book poolside time slots in order to safely enforce social distancing measures.
Employing robot concierge
The Mercantile Hotel has taken social distancing one step further with their latest employee: Suga. Measuring just three feet tall, the robot concierge can carry up to a hundred pounds, walks at a human walking pace, and enforces social distancing by delivering towels, snacks, and other requests directly to guests with no human contact needed.
We’re all craving a day at the spa, but for some of us, it’s simply not worth the risk. Thankfully, guests at The Roxbury at Stratton Falls have the opportunity to rent out the entire Crooked Cabana Spa, which includes everything you’d need for a day of well-deserved rest and relaxation: an 8-person hot tub, a dry sauna, a designated relaxation area, and of course the spa treatment rooms.
Three room service meals per day
At Fairmont Le Chateau Frontenac, the new luxury all-inclusive package was made for anyone itching to enjoy a staycation without having to dine in restaurants or leave the hotel to find a meal. The package includes three room service meals a day (with the option to dine in one of the hotel’s restaurants if you’d prefer), as well as private guided tours and other socially distanced activities in and around the property.
Private cooking and mixology classes
Anyone quarantined in Mexico will be happy to note that the Nobu Hotel Los Cabos has added a list of private experiences that are available for guests to book to ensure social distancing and still be able to experience a luxurious getaway. The totally private experiences range from private dinners for two in the Chef’s Garden, private mixology and cooking classes, one-on-one fitness classes, and other safe activities to take your mind off everything that’s going on.
Required curbside sanitization
The 1 Hotel Brooklyn Bridge has newly implemented a handful of health and safety procedures, with the most noteworthy being the curbside sanitization. All luggage that enters the hotel will be fully sanitized using UV technology and if bell service is required, additional measures will be completed before your luggage is left in your room. Guests will also have to pass through a Thermal Temperature Scan upon entry to the hotel and will be welcomed with a PPE kit to use during the stay.
Private summer camps for kids
The Wayfinder Hotel in Newport, Rhode Island has transformed its already kid-friendly amenities in order to accommodate young travelers aching to enjoy their summer. The upon-request summer camp program lets kids be kids thanks to their in-room tent, private sailing lessons and on-site art lessons with a local Newport artist.
Fully stocked in-suite kitchens
In order to encourage staycationers to stay socially distanced as much as possible, The Westin Cape Coral Resort has implemented a new “Fridge Fill” program that has been launched for the 180 suites with full kitchens. The resort can now stock the fridge with restaurant-quality, ready-made meals, ingredient baskets, and even recipes curated by the hotel chef for guests to safely prepare in the comfort of their suite.